HOME / Frequently Asked Questions
WHERE ARE ISLAND SUN CLUB SUNGLASSES SHIPPED FROM?
Island Sun Club is a sunglasses retailer based in Florida, USA. All Island Sun Club orders are shipped directly to you from our warehouse in Florida.
WHAT IS THE UV PROTECTION OF YOUR SUNGLASSES?
All Island Sun Club sunglasses provide UV400 protection; which blocks 99.9% of harmful UVA and UVB rays.
HOW DO I CARE FOR MY SUNGLASSES?
Proper care can extend the lifespan of your sunglasses. We recommend using a microfiber cleaning cloth and a gentle lens cleaner to keep your lenses smudge-free. Additionally, storing your sunglasses in a protective case when not in use can be beneficial.
WHAT IS YOUR SHIPPING POLICY?
All Island Sun Club orders include flat-rate shipping within the USA. No item limit. All additional sunglasses on the same order ship for FREE. All orders are shipped directly from our warehouse in Florida, USA and include a tracking number. You will receive an email or text message once your order is shipped. Full details available on the
Shipping & Returns page.
CAN I RETURN MY SUNGLASSES?
Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return any pair of sunglasses within 7 days of delivery for a full refund minus shipping cost or exchange for a new style. Check out our
Shipping & Returns page for detailed instructions.
HOW CAN I PAY FOR MY ORDER?
After initiating the checkout process you will have the option to complete the payment using any major credit card, Google Pay, Apple Pay or Shop Pay.
HOW CAN I TRACK MY ORDER?
You can track all of your Island Sun Club orders in your
store account. If you do not already have an account, you can create one for free
here.
HOW CAN I CONTACT SUPPORT?
If you have any other questions not covered above, please send us an email at
support@islandsunclub.com or DM us on Instagram (
@islandsunclub)